Operations Manager, Somalia


Shared by the African University Directory Accreditation Board (AUDAB) in partnership with The Opportunity News

    Organization: IDLO – International Development Law Organization

    Location: Mogadishu (Somalia)

    Grade: Band A – Core Competency – Mid level

    Occupational Groups:

        Accounting (Audit, Controlling)

        Banking and Finance


        Operations and Administrations


    Closing Date: 2021-08-15


Under the guidance and supervision of the Country Manager, and with a functional relationship with relevant support services departments (DFSS and DHROS) based in Headquarters, the incumbent will oversee the Somali Country Office day-to-day operations and be responsible for strategic financial and human resources management, efficient procurement and logistical services, and ensure consistency with IDLO policies in all those operational areas.

  1. Operations Management

    Manage and coordinate all operational support functions for the IDLO program in Somalia including Procurement, Logistics, Human Resources, and ICT.

    Ensure that the policies, procedures, and systems regarding operations services in Somalia Country Office are in compliance with IDLO’s institutional standards and approach, while at the same time taking into account the realities of working in Somalia.

    Provide support to the overall management, coordination, and planning for the IDLO office in Somalia including the relationship with the local implementing partner.

    Lead, motivate and coach the operations team, facilitating the cultivation of appropriate skills to continuously enhance sound working relationships within the Office. 

    Maintain a highly efficient and secure Office Services function with a strong focus on client service for both internal and external users.

    Develop Operation Manual for the country office

    Develop Operation budget for the country office with help of the Finance Manager

  1. Finance, Logistics, and Procurement Management 

    Ensure the IDLO Country Office compliance with corporate logistics and procurement policies and procedures.

    Ensure the timely preparation and submission of all financial reports and documentation to the HQ Finance Team including monthly bank and cash accounting worksheets, ensuring the correct allocation of costs to the program budget lines, and reviewing the monthly fund transfer requests to HQ.

    Monitor program expenditures and utilization of funds; ensure compliance with IDLO Financial Procedures and Donor Rules and Regulations; be responsible for updating financial forecasts and contribute to projects and/or budget revisions as required.

    Keep track of financial progress of the projects; analyze project expenses as required, underline budget deviations and provide analysis.

    Ensure internal control procedures are followed for all cash disbursement, receipts, and transfers.

    Providing training, coaching, and advice on PPP (Procurement Policy and Procedures) to parties involved in the procurement process in Somalia and Sub Offices;

  1. Human Resources and ICT

    Ensure the IDLO Country Office compliance with corporate human resources policies and strategies.

    Ensure optimal staffing of the office and projects.

    Ensure effective talent management, including recruitment, induction, and learning; ensure necessary human resources policies and procedures are in place and consistently applied across the IDLO Somalia Office

    Ensure efficient and effective IT service delivery and usage through management of technical support service and internet service contracts in the office and the examinations computer-based testing suites.

    Maintenance of a secure, reliable infrastructure environment for ICT and adequate planning for disasters and recoveries.

    Monitor security and personnel issues that may affect the implementation of IDLO projects in coordination with the Somalia Country Office Field Security Officer, and record issues and risks and be ready to guide necessary responses of the Country Office.


Academic qualifications

    An undergraduate degree in Finance, Business Administration, or related field is required. 

    Professional accounting qualification such as ACCA, CPA is highly desired.

    A graduate-level degree in Business Administration, Management, or related field is required.

    Professional qualification in any of the following: HR, Procurement, or Project Management is desired

Work experience

    Minimum 8 years of relevant professional experience with operations management including procurement, logistics, human resources, and administrative functions at the international level.

    Experience in a leadership role/operations management role at an international level required

    Previous experience in team supervision is desirable.


    Fluency in English is required.

Specific knowledge, skills, and competencies

    Project management qualifications or comparable experience; 

    Broad experience in strategic planning and capacity building;

    Proven track record of analyzing potential risks, encouraging awareness of risks, and holding others to account for their practices.

    Proven experience working in a multicultural, multiethnic environment and maintaining effective working relations with people of different national and cultural backgrounds.

    Strong negotiation and influencing skills

    Understanding of rules and regulations for a variety of donors

    Knowledge and experience in leading a diverse team in an international organization is desirable

    Excellent planning and organizing skills

    Excellent written and verbal communication skills.

    Sound knowledge of Microsoft Word, Excel, and PowerPoint.

    A self-starter, able to identify improvements to working practice, make recommendations and implement changes.

    Excellent interpersonal skills and the ability to work constructively with several internal service departments.

    Proven ability to develop and foster productive working relationships across a globally based organization.

    Keen sense of ethics, integrity, credibility, and commitment to IDLO’s mandate.

    Willingness to undertake periodic travel to other office locations in high-risk areas, as required. 


For this internationally recruited professional position, IDLO shall offer the selected candidate an Affiliate Contract of 12 months, with the possibility of extension subject to performance and availability of funding. 

IDLO shall also offer a yearly basic salary of USD 84,000 and a benefits package including provident fund contribution, hardship allowance, medical and mission insurance, leave entitlements including home leave, and rest and recuperation (R&R) in accordance with IDLO Employee Regulations and Rules. Relocation and installation support are also available for internationally recruited employees.

Applications will be screened on regular basis; a qualified applicant might be recruited before the deadline. In the interest of making the most effective use of resources, only short-listed candidates will be contacted during the selection process.

IDLO is an Equal Opportunity Employer and values diversity in all areas of its operations. We welcome applications of qualified and diverse candidates.

IDLO is committed to achieving a 50/50 gender balance at all levels within its workforce. Female candidates are strongly encouraged to apply for IDLO vacancies.

IDLO does not tolerate sexual exploitation or abuse, any kind of harassment, including harassment of a sexual nature; or discrimination. As such, IDLO will conduct careful reference and background checks of all selected candidates as part of its selection process.


The above statements are intended to describe the general nature and level of the work being performed by the Contractor assigned to this work. This may not be an exhaustive list of all duties and responsibilities. 

All applications will be treated with the strictest confidentiality and in compliance with IDLO’s policy on personal data protection.

The Director-General of IDLO reserves the right to amend and change responsibilities or even to cancel the recruitment to meet business and organizational needs as necessary.

Application deadline: 15 August 2021 (23:59hrs Rome Time). 


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